
Last year, we surveyed our lapsed customers who told us that while they loved Uphold’s Anything-to-Anything transaction capability, the platform was hard to use and felt expensive.

We’ve acted on the feedback and are now introducing major changes that make Uphold one of the easiest and most cost-effective places to trade cryptocurrencies and other assets.


Today, you’ll find that we’re significantly less expensive on average than other household-name crypto platforms. On smaller trades, we can be over 1000 bps cheaper. You’ll feel the difference instantly.

We’ve moved to commission-free pricing. There are no complicated fee layers to contend with. The price you see before you trade is the price you pay when you trade: unlike many competitors, we lock in and guarantee the price upfront.

This protects you from the disreputable practice rife on many other platforms where a hidden spread is added to the price you were quoted before the trade, which means you end up paying more.

Commission-free doesn’t mean that Uphold is free of charge. Any‘We’re free’ message from a commercial platform may be misleading, and we believe there’s abuse taking place in the market, which is why we’re taking pains to clarify our pricing.

Commission-free on Uphold means that you get an all-inclusive, guaranteed price that includes a small spread of typically 50-100bps (0.5-1.0%) on cryptocurrencies, but sometimes as low as 40bps (0.4%) depending on your individual trading behavior and volumes.

Our competitive pricing is driven by a sophisticated new trading engine hooked up to 3x the number of exchanges it was before, enabling us source assets at better prices.

We’re focused on reducing your total costs of trading, too. Not just the window dressing.

That’s why we’ve introduced free debit & credit card deposits, and eliminated all withdrawal fees. (Except standard network fees on crypto networks.) To make Uphold easier to use, we’ve introduced the world’s easiest trading screen.

You can fund your account from credit/debit cards, bank accounts or crypto networks, or send funds to other people, and trade 60+ assets, all from one screen.

Using a simple From and To metaphor, our transaction screen enables you to move funds from one form of value to another seamlessly, in one step.

Uphold has a natural pricing advantage compared with many of its competitors. Uniquely, we support Anything-to-Anything transactions: for example, you can go from DASH to XRP in one step, whereas on other platforms the trade would involve two separate transactions. Twice the fees. Twice the work.

For a list of one-step trades unique to Uphold, see our pricing page.

When you sign up, we collect your legal name, date of birth, and phone number. This helps us protect you from fraud and keep our community safe.

You don't have to verify your identity until you withdraw or send funds to other people. But you can do it earlier if you want.

To become a verified user, you’ll need to provide:

One of the following valid government photo IDs:
Government ID, Drivers Licence and Passport

Take a clear picture of your valid photo ID, where every detail is readable and clear. We can’t accept scanned documents.

Check the details on your ID match those on your Uphold account (legal name, no nicknames)

Make sure your photo ID is valid for at least three more months.

Please don't take a photo of a photo. Your selfie needs to be "live".

You can get step-by-step guidance for our new mobile app here or, if you're using the web or the mobile app previous to version 4.0, here.

Residents of the United States need to submit a Social Security Number. It's a tax thing!
Residents of China need to submit a valid government-issued identification number.
Residents of Russia need to submit an International Passport with Latin characters.

Definitely! We encourage businesses and developers to use our open API as a platform for innovation.

Get started by visiting our development home, Uphold Connect, where you can find our Developer Terms, API documentation, developer community blog, and message board, testing environment, and access to our Github.

Once approved, we showcase apps built on top of Uphold in our App Directory, providing you with an immediate audience for your offering.

Integrating with Uphold gives you instant access to the benefits of our platform, including free and instant transactions, a one-for-one reserve backing of holdings, a transparent transaction ledger, built-in AML and KYC, world-class information security, and accelerated time to market.

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