At Uphold, verified members have full access to all of the benefits available on our platform.
If you are ready to get started buying, holding and exchanging cryptocurrencies on Uphold, your first step is to get verified. Becoming a verified member is a quick process and key to getting the most out of Uphold. On the Uphold platform, members who verify their identity have full access to all the benefits offered within the Uphold ecosystem, while, unverified members have access to our platform but are subject to limitations.
For instance, unverified members have a lifetime transaction ceiling of $1,000 U.S. We require our members to be verified when the total value of their lifetime transactions (not including the addition of funds to their accounts) goes above $1,000 U.S.
Account verification is simple and can be completed in minutes. Verification requires a valid government issued ID such as a driver’s license or a passport. You will need to sign-up with your full name (note: the name must match your ID, no nicknames), submit a current address and a valid ID.
Once verified, you have access to:
- Fund your account via debit/credit card
- Add or withdraw funds to and from your Uphold account using bank transfer
- Pre-release access to new currencies and Money Cards
Visit our FAQ to learn more about the benefits of being a verified member
Why do we need to verify our users?
In the U.S., cryptocurrency exchanges and digital money platforms are considered Money Services Businesses (MSBs). MSBs must carefully follow Bank Secrecy Act regulations, including AML (Anti-Money Laundering) requirements and KYC (Know Your Customer) rules.
Many other countries have similar laws and regulations. At Uphold, we have offices around the world, and we are diligent in complying with the law wherever we do business.
Verification is ultimately about protecting our members and keeping their accounts and transactions safe and secure.
How long does verification take?
Submitting your information and documents should only take you a few minutes to complete. One way to speed things up is to skip scanning your documentation and instead, simply take a photo with your phone or laptop and upload the image file.
In the majority of cases, the Uphold team will be able to approve your verification in 24 hours or less. Rarely, we may have to conduct further review and obtain additional information from you.
Be aware that the timeline is different for individuals submitting documents issued by the People’s Republic of China. It can take up to 4 business days to for Uphold to verify People’s Republic of China Passports and National IDs.
How do I get verified?
First, you will need to sign up for an Uphold account in order to complete the verification process. When you sign up you will need to submit your date of birth and your mobile phone number.
We take member account security seriously and use Authy as a 2FA to further protect your account. Authy will send you a text message with a secure code. You will be prompted to enter that code across the website on various pages based on personalized settings. We suggest downloading the Authy App for your device.
Please note: If you are a resident of China, you will also be required to submit a government issued identification number to complete registration.
Now that your account is set up, it’s easy to become a verified Uphold member.
Step 1: Go to your dashboard and click on “Become a Verified Member”
Step 2: Click on “Start”
Step 3: Submit your address. Please note: the address on your Uphold account must match the address on your ID; it is important that the address on your account reflects the address on your Government issued ID or there may be a delay in approving your verification
Step 4: Select the type of government-issued ID you are using for verification. Please note: your ID must be valid, an expired ID cannot be approved
Step 5: Take a picture or upload your ID document. If you’re taking a photo, make sure the picture is clear and easy to read
Step 6: Take a clear picture (selfie) of yourself, or upload one from your computer.
Once you complete the verification process, you’ll need to wait a few minutes to make sure that the image quality is sufficient for verification purposes.
When you return to your dashboard, there will be a message that your verification is in process.
The message will disappear once your account is verified.
Once you're verified you will see a green checkmark next to your profile in the upper right-hand corner of your Dashboard.
Verification gives you access to the full scope of the Uphold ecosystem, such as buying, selling, and trading all of the traditional and cryptocurrencies on our platform.
We've made creating an Uphold account easy and accessible. So, the only questions left is, what are you waiting for?
We make buying, holding, converting and sending value between the 30+ digital and traditional currencies we support easy for anyone to do and for anyone to understand.
If you have questions or concerns, your feedback is important to us. Feel free to drop us a line, [email protected].