Important disclosures

These disclosures supplement your User Agreement. Please also review the Cryptoassets Risk Overview available on our website.

Uphold HQ Inc. (NMLS ID No. 1269875, Registered Office: 100 Coastal Drive, Suite 210, Charleston, South Carolina 29492 (c/o CSC)), Uphold Europe Limited (UK Reg. No. 09281410, Registered Office: Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH), Uphold Digital Assets Europe, Unipessoal, Lda (Commercial Registry Office No. 516559583, Registered Office: Praça Conde de Agrolongo, n.º 27, 1.º piso 4700-312, Braga, Portugal), Uphold Worldwide Ltd., (Reg No.: 177867, Registered Office: Aristo House, Office A, The Balmoral, #78 Sanford Drive, Nassau, Bahamas) and Uphold Securities Inc. (FINRA CRD No. 34071/ SEC No. 8-46202; Registered Office: 529 Fifth Ave., 9th floor, New York, NY 10017), are wholly-owned subsidiaries of Uphold Ltd.

Uphold HQ Inc. is a FinCEN Registered Money Services Business (MSB) in the United States, licensed as a money transmitter in numerous states and, and in California, has applied for licensure pursuant to the California Digital Financial Assets Law (Cal. Fin. Code § 3101 et seq.). See the US Regulators and Customer Complaints page for further details. Uphold Europe Limited is registered with the FCA as an EMD Agent of Optimus Cards UK Ltd. in the United Kingdom. Uphold Digital Assets Europe, Unipessoal, Lda. is an Authorised Virtual Asset Service Provider (VASP) registered with the Bank of Portugal in Portugal. Uphold Worldwide Ltd. is registered as a Digital Asset Business & Digital Asset Exchange with the Securities Commission of the Bahamas. Uphold Securities Inc. is a FINRA/SEC registered broker-dealer in the United States.

Fiat currencies and digital assets are offered through Uphold HQ Inc., Uphold Worldwide Ltd., Uphold Digital Assets Europe, Unipessoal, Lda or Uphold Europe Limited, depending on your location. The information on this website is not an offer to sell, and any response hereto shall not be deemed an offer to buy, any digital assets in any jurisdiction in which such offer and sale is not permitted. No Uphold entity is a lender, loan broker, or loan arranger, nor is it offering anyone advice or assistance in obtaining a loan.

Economic interests in securities are offered through Uphold Securities Inc. in the United States. The information on this website is not an offer, solicitation of an offer, or advice to buy or sell securities, or open a brokerage account in any jurisdiction where Uphold SecuritiesInc. is not registered. Please read important legal disclosures that apply to your relationship with Uphold Securities Inc.

Online trading has inherent risk due to system response, execution price, speed, liquidity, market data and access times that may vary due to market conditions, system performance, market volatility, size and type of order and other factors. An investor should understand these and additional risks before trading.

All transactions on the Uphold platform are self-directed by customers. You should not act or refrain from acting on the basis of any content included in this website without seeking legal, tax or other professional advice. All investment involves risk and the past performance of a security, digital asset or other financial product does not guarantee future results or returns. The availability of a security, digital asset or other financial product does not imply a recommendation or solicitation to buy or sell. There is always the potential of losing money when you invest in securities, digital assets or other financial products. You should consider your investment objectives and risks carefully before investing.

Foreign currencies are offered to customers of select jurisdictions, and are not physical fiat currencies, but rather ledger entries representing the market price of the underlying currency. Uphold does not hold, and is not obligated to hold, any fiat foreign currency (or token representations of fiat foreign currency). Foreign currencies cannot be deposited or withdrawn but can be traded and exchanged on the Uphold platform.

Precious metals are offered to customers of select jurisdictions, and held with a third-party partner, Gold Bullion International LLC. Precious metals cannot be deposited but can be traded and exchanged and redeemed for physical metal upon request through our third-party partner, AuSecure, LLC. Securities offered by Uphold Securites Inc. are custodied by Apex Clearing Corporation.

Third party information provided for product features, communications, and communications emanating from social media communities, market prices, news, tools, symbols, data and other content available on this website are meant for informational purposes only and are not intended as an offer or solicitation for the purchase or sale of any security, financial instrument or digital asset, or to engage in any particular investment strategy, or as an official confirmation of any transaction. All information on this website is provided without any representation and without any warranty of any kind, either express or implied, including but not limited to, accuracy, relevance, completeness, suitability for a particular purpose or non-infringement. The information provided should not be considered legal or tax advice. Consult an attorney or tax professional regarding your specific situation. This website contains links to other websites for your convenience only and are not an endorsement or recommendation of those websites. We are not responsible for the privacy practices or the content or accuracy of such websites, and we do not endorse such websites. Any use thereof is solely at the user's risk. All trademarks mentioned herein belong to their respective owners.

California Residents — Digital Financial Asset Disclosures

The following disclosures apply to California residents who engage in digital financial asset business activity with Uphold HQ Inc. and are provided in accordance with the California Digital Financial Assets Law (Cal. Fin. Code §§ 3101 et seq.). The complete set of California-specific pre-transaction disclosures required by Cal. Fin. Code § 3501, including provisions on insurance, irrevocability, error resolution, timing, stop-payment and revocation, confirmations, 14-day notice of material changes, statutory trust, service outage history, and right to refund of money transmission, appears in the California State Disclosures Appendix to the Uphold User Agreement for U.S. and Canadian Residents and Businesses and is incorporated herein by reference.

No Legal Tender; No Government Insurance. No digital financial asset is currently recognized as legal tender by the State of California or the United States. Digital financial asset balances held with Uphold HQ Inc. are not insured or guaranteed by the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Share Insurance Fund (NCUSIF), the Securities Investor Protection Corporation (SIPC), or any other governmental agency. Information regarding any private insurance coverage maintained by Uphold HQ Inc. or its affiliates against theft or loss of digital financial assets, including the maximum amount of coverage and the specific insured risks that may result in partial coverage of your assets, is available upon request.

Transfers Are Irrevocable. Digital financial asset transfers and exchanges are generally irrevocable once submitted to the relevant blockchain network or executed on the Uphold platform. Limited exceptions are described in the Uphold User Agreement.

Statutory Trust for Customer Assets. Digital financial assets that Uphold HQ Inc. controls on behalf of California residents are held in trust for those residents in accordance with Cal. Fin. Code § 3503. These assets are not the property of Uphold HQ Inc. and are not subject to the claims of Uphold HQ Inc.'s general creditors.

Toll-Free Customer Service; Complaints to DFPI. California residents may reach Uphold HQ Inc.'s customer service team toll-free at (888) 831-1780, with live customer assistance available at least ten (10) hours per day, Monday through Friday, excluding federal holidays. Complaints concerning Uphold HQ Inc.'s activities may also be directed to the California Department of Financial Protection and Innovation at 1-866-275-2677 or www.dfpi.ca.gov.