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User Agreement for Residents of the UK

Last updated Sep 15, 2021

  • Cryptoasset trading involves a high degree of risk. Cryptoassets may experience frequent price volatility due to (i) the small use of Cryptoassets in the retail and commercial marketplace in comparison to relatively large use by speculators and (ii) the lack of assurance that a person or institution who accepts Cryptoassets as payment today will continue to do so in the future. Such price volatility may adversely affect an investment in Cryptoassets so prior to using Uphold, please evaluate the merits and risks of the investment and be able to bear the economic risk of losing your entire investment in a short period of time. 

    This User Agreement (this “Agreement”) is for our users who are residents of, located in, or who access our Platform from, the United Kingdom, and governs the access and use of our mobile applications, products, software, websites, APIs, and other services (our “Platform”) and the services we provide to you. 

    Where you are a developer, you must also agree to our Developer Agreement.

    This is a binding contract between you and Uphold Europe Limited, Company No. 09281410, Registered Office: Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH (“Uphold”). 

    Before signing up to Uphold and accessing or using any of our services, you must read, agree and accept all of the terms and conditions contained in this Agreement, as well as our Privacy Policy available. 

    You should read this Agreement carefully and make sure you understand the terms and conditions contained within it. If you do not understand any of the terms and conditions contained in this Agreement, please contact us before signing up and accessing or using our services. 

Uphold Europe Limited, Reg No. 09281410, Registered Office: Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH

© Uphold 2024. All Rights Reserved.

Uphold (FRN: 938277) is registered with the Financial Conduct Authority (FCA) for AML purposes and complies with the Money Laundering, Terrorist Financing and Transfer for Funds (Information on the Payer).

Uphold is also an EMD agent (FRN: 900577) of Optimus Cards UK Limited (FRN: 902034) which is authorised and regulated by the Financial Conduct Authority to issue e-money pursuant to the Electronic Money Regulations 2011.

The purchase, sale and custody of cryptoassets are regulated by the FCA for anti-money laundering purposes but this does not indicate any approval by the FCA of Uphold’s cryptoasset activities. Cryptoassets are very high risk and speculative.  When purchasing, selling and/or holding cryptoassets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. You should be aware and prepared to potentially lose some or all of your money. You should carefully consider whether trading or holding cryptoassets is suitable for you in light of your financial circumstances.

Fiat money payments and balances (fiat is another name for traditional currencies, such as GBP, USD and EUR) constitute regulated e-money and payment services. In providing fiat balances, you are being issued with e-money by Optimus and Uphold is acting as its agent. See specific e-money terms. E-money is not a deposit or investment account which means that your e-money will not be protected by the FSCS. Your funds will be held in a designated safeguarding account with a regulated financial institution. E-money will not earn any interest.

Additional risk warnings are contained in Uphold’s Terms & Conditions