Log inLog inSign up
Log inLog inSign up

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 minutes to learn more

Back

Privacy & Data Policy

Last updated Apr 1, 2023

  • This Privacy Statement describes how Uphold collects, uses, and shares your Personal Data that we receive from you when you visit our website or app or which we otherwise receive or collect from you in the course of, or connection with, the provision of our products and services and our business operations. It answers the following questions:

    • How do we collect Personal Data about you?
    • What Personal Data do we collect?
    • How do we use your Personal Data, and on what legal basis do we collect your Personal Data?
    • How do we keep your Personal Data safe?
    • How do we share your Personal Data?
    • Do we transfer your Personal Data outside of the UK?
    • What does Uphold's real-time public reserve transparency mean for your Personal Data?
    • What are your legal data privacy rights?
    • How long do we retain your Personal Data?
    • How do we protect children’s privacy?
    • How do we use your Personal Data to inform you and market to you?
    • How do we make changes to this Privacy Statement?
    • Where does this Privacy Statement apply?
    • Who can you contact if you have further questions or requests about your privacy?

    Uphold Europe Limited ("we", “us” or “our”) are committed to protecting and respecting your privacy. This Privacy Statement describes how Uphold collects, uses, and shares your Personal Data that we receive from you when you visit our website or app or which we otherwise receive or collect from you in the course of, or in connection with, the provision of our products and services and our business operations. 

    The Uphold Group is made up of different legal entities, including Uphold HQ Inc., Uphold Europe, Ltd., Uphold, LDA, Uphold Worldwide Ltd., Uphold International Equities, Inc., and other affiliates. This privacy statement is issued on behalf of Uphold Europe Limited.

    It is important that you read this Privacy Statement together with any other privacy statement or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data so you can understand our views and practices regarding your personal data and how we will treat it.

Partners

Learn

Company

Help

Legal

Uphold Europe Limited, Reg No. 09281410, Registered Office: Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH

© Uphold 2024. All Rights Reserved.

Uphold (FRN: 938277) is registered with the Financial Conduct Authority (FCA) for AML purposes and complies with the Money Laundering, Terrorist Financing and Transfer for Funds (Information on the Payer).

Uphold is also an EMD agent (FRN: 900577) of Optimus Cards UK Limited (FRN: 902034) which is authorised and regulated by the Financial Conduct Authority to issue e-money pursuant to the Electronic Money Regulations 2011.

The purchase, sale and custody of cryptoassets are regulated by the FCA for anti-money laundering purposes but this does not indicate any approval by the FCA of Uphold’s cryptoasset activities. Cryptoassets are very high risk and speculative.  When purchasing, selling and/or holding cryptoassets, you will not have access to the Financial Ombudsman Service (FOS) or the Financial Services Compensation Scheme (FSCS) if something goes wrong. You should be aware and prepared to potentially lose some or all of your money. You should carefully consider whether trading or holding cryptoassets is suitable for you in light of your financial circumstances.

Fiat money payments and balances (fiat is another name for traditional currencies, such as GBP, USD and EUR) constitute regulated e-money and payment services. In providing fiat balances, you are being issued with e-money by Optimus and Uphold is acting as its agent. See specific e-money terms. E-money is not a deposit or investment account which means that your e-money will not be protected by the FSCS. Your funds will be held in a designated safeguarding account with a regulated financial institution. E-money will not earn any interest.

Additional risk warnings are contained in Uphold’s Terms & Conditions