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UK Account Transfer Incentive Cash Rewards Terms

Last updated 12 Feb 2026

Available only in the United Kingdom

Please read these program terms (the “Program Terms”) carefully for important information about your rights and obligations in the Account Transfer Incentive Program ("Program"). The Program is administered by Uphold Europe Ltd. (together with its affiliates, “Uphold”).  The purpose of the Program is to reward Eligible Participants (as defined below) who transfer cryptoassets held with another cryptoasset exchange to an Uphold account (an “Uphold Account”).

Uphold.com is a Platform providing various products and services to global customers, which are subject to different laws and regulations in different jurisdictions. By making the Program available on Uphold.com and/or any other Uphold websites and applications, including but not limited to mobile applications (collectively, the “Platform”), Uphold is not making, and shall not be regarded as having made or intended to make, an invitation or inducement to you to invest in any Uphold products or services.

ACCEPTANCE AND MODIFICATION OF PROGRAM TERMS

These Program Terms (as updated from time to time) govern your access to and participation in the Program, and form a legally binding agreement between you (hereinafter referred to as “you” or “your”) and Uphold (hereinafter also referred to as “us,” “our,” or “we”).

By accessing, using, or attempting to use the Program in any capacity, and/or by clicking on “I agree” to accept any Uphold Services provided by Uphold in connection with this Program, you acknowledge and agree that: (a) you have read, understood, accepted, and agree to be bound by these Program Terms, your Uphold User Agreement (the terms of which shall be fully incorporated by reference into these Program Terms), and our Privacy Policy accessible on the Platform; (b) you are aware of, and shall assume all risks associated with transactions involving cryptoassets; and (c) Uphold shall not be liable for any such risks or adverse outcomes relating to the same.

Uphold reserves the right to cancel, suspend, or extend the Program at any time, with or without prior notice, at its sole and absolute discretion. Any changes or amendments to these Program Terms will be effective as of the “Last Revised” date referred to at the top of this page. In this regard, you agree to regularly refer to these Program Terms and any other announcements that Uphold may make from time to time, through such communication channels as Uphold may deem fit. Uphold shall bear no responsibility whatsoever for any losses or damages of any kind that may result from the suspension, modification or early termination of this Program.

Unless expressly defined in these Program Terms, or where the context otherwise requires, all words and expressions used in these Program Terms shall have the same meaning as defined in your User Agreement. For clarity, “Uphold Services” as defined in the User Agreement shall include your participation in this Program. In the event of any conflict between these Program Terms and the User Agreement, the provisions in this Program Terms shall prevail.

EFFECTIVE PERIOD

The Program shall begin on 13 February 2026  at 12:01 AM Greenwich Mean Time (GMT) and will end on 3 April 2026 at 11:59 PM Greenwich Mean Time (GMT) (“Effective Period”). 

See “Cashback Limitations” for information on how the Reward Cap may affect your ability to receive rewards under this Program. 

ELIGIBILITY

The Program is open to natural persons who meet all of the following criteria (each an “Eligible Participant”): 

(a) reside in the United Kingdom; 

(b) are at least eighteen (18) years of age as of 11 February 2026, at 12:01 AM Greenwich Mean Time (GMT); 

(c) are the owner of cryptoassets held in one or more accounts on a cryptoasset exchange other than Uphold (an “Existing Account”);

(d) are NOT registered with Uphold.com or mobile apps prior to their Qualified Transfer (as defined below); 

(e) have successfully completed identity verification and all applicable “know your customer” procedures as required by Uphold in order to open a new Uphold Account; 

(f) complete a Qualified Transfer; and

(g) remain customers of Uphold in good standing, in compliance with their User Agreement during the entire Holding Period (as defined below).

PROGRAM DETAILS

The Program allows Eligible Participants to earn a cashback reward (“Cashback”) on the value of the first cryptoasset they transfer from an Existing Account to an Uphold Account (the “Transferred Asset Value”). For the avoidance of doubt, “value” shall be determined using the cryptoasset price data available on the Platform at the time of the Qualifying Transfer. 

Cashback is only offered to an Eligible Participant on their first transfer of a cryptoasset from an Existing Account to an Uphold Account (the “Qualifying Transfer”). No Cashback or other promotions will be given on any subsequent transfers. Additionally, no Cashback will be given to existing users of the Platform who transfer a cryptoasset held at another exchange into their existing Uphold Account.

Cashback will be earned as follows based upon the Transferred Asset Value of the Qualified Transfer:

Transferred Asset Value 

Cashback Earnings

$100 - $1,000

$50

$1,001 - $5,000

$150

$5,001 - $25,000

$350

$25,001 - $100,000

$600

$100,000+

$1,000

See “Cashback Limitations” below on how the Reward Cap may affect your ability to receive Cashback. 

CASHBACK LIMITATIONS

The maximum Cashback rewards available under the Program in the aggregate shall not exceed the reward cap (“Reward Cap”) of five hundred thousand U.S. dollars (USD $500,000). 

This means that no Cashback will be issued under the Program once the Reward Cap is reached, regardless of whether a person complies with all other Program Terms.  

REWARD DISTRIBUTION

Cashback rewards accrued shall be credited, subject to the Rewards Cap, to the Eligible Participant’s Uphold Account after the expiration of a ninety (90) day holding period (the “Holding Period”). 

The entire Transferred Asset Value must remain on the Platform throughout the Holding Period for the Eligible Participant to receive their Cashback reward. 

When the Holding Period ends, Cashback will be promptly calculated and then issued, within thirty (30) days thereafter, by Uphold to Eligible Participants in the chronological order that their Qualifying Transfers were completed, until the Reward Cap is reached.

If the Rewards Cap is reached, any remaining Qualified Transfers will not accrue Cashback. Uphold will use its commercially reasonable efforts to inform the affected persons (through their Uphold Account) that they will not be receiving Cashback. 

LIMITATIONS

Cashback rewards must be accepted as awarded with no substitutions. 

You are responsible for any costs associated with receiving any Cashback rewards and any transfer fees associated with initiating a Qualifying Transfer. 

Uphold reserves the right to verify the source and amount of the Qualifying Transfer and to withhold rewards in cases of suspected fraud, manipulation, or violation of these Program Terms.

You understand that any Qualifying Transfers made after the Rewards Cap is reached will not accrue Cashback rewards. 

TAXES

The monetary value of a Cashback reward may be considered taxable income received by you in accordance with applicable tax law. You are responsible for any tax liability related to participating in this Program. Please consult your tax advisor if you have any questions about your personal tax situation.

DISCLAIMERS AND EXCLUSIONS

You acknowledge and agree that the Program and any content, features, or services provided in connection with it, are made available on an “as is” and “as available” basis, without warranties of any kind. 

Nothing in this Program is intended to, and shall not be construed as, providing any financial or investment advice. You further acknowledge that cryptoassets are highly volatile, and the act of predicting future prices involves inherent risk, which you voluntarily assume. 

To the maximum extent permitted under applicable law, Uphold expressly disclaims, and you agree to waive, any and all other warranties of any kind, whether express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, title, non-infringement, or warranties arising from a course of performance, course of dealing, or usage in trade. 

You agree that Uphold shall not be liable for any losses or damages arising out of or relating to (a) any inaccuracy, defect, or omission of cryptoasset price data; (b) any error or delay in the transmission of such data; (c) interruption in any such data; (d) any maintenance or operational issues that cause suspension or interruption of the Program; or (e) any acts by third parties beyond Uphold’s reasonable control, including illegal or unauthorized actions by others. 

Your participation in the Program does not guarantee earnings or a specific reward amount or any reward generally. Cashback rewards are subject to change and may fluctuate based on market conditions beyond the Uphold’s control. In no event will Uphold be liable to you for any decrease in the value of Cashback reward or loss of earned Cashback rewards due to market volatility, technical issues, or other unforeseen factors.

The Program has been developed with the intention to comply with the FCA Handbook’s COBS 4.12A.7R(4).

RISK DISCLOSURE

You understand that cryptoassets and participating in Program involves significant risk, including the potential loss of Cashback rewards. Cryptoasset values can fluctuate widely and unpredictably. Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more https://uphold.com/en-gb/legal/risk-summary-for-qualifying-crypto-assets

By participating in the Program, you acknowledge that Uphold shall not be responsible for any risks, losses, or adverse outcomes resulting from the inherent volatility of cryptoassets or from your participation in this Program.

LIMITATION OF LIABILITIES

To the maximum extent permitted by applicable law, in no event will Uphold, its affiliates, or their respective shareholders, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors be liable for any incidental, indirect, special, punitive, consequential, or similar damages whatsoever (including, without limitation, damages for loss of data, information, revenue, profits, or other business or financial benefits) arising out of the Program, any performance or non-performance of Uphold Services, or any other product, service, or item provided by or on behalf of Uphold, whether under contract, statute, strict liability, or other theory, even if Uphold has been advised of the possibility of such damages. 

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. 

Notwithstanding the foregoing, in no event will the liability of Uphold, its affiliates, or their respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors arising out of or relating to the Program exceed two hundred ($200) U.S. dollars.

INDEMNIFICATION

You agree to indemnify and hold harmless Uphold, its affiliates, contractors, licensors, and their respective directors, officers, employees, and agents from and against any claims, actions, proceedings, investigations, demands, suits, costs, expenses, and damages (including attorneys’ fees, fines, or penalties imposed by any regulatory authority) arising out of or related to (i) your participation in the Program, (ii) any breach or our enforcement of these Program Terms, (iii) your violation of any applicable law, regulation, or rights of any third party, or (iv) any misconduct, fraud, or misuse of the Uphold Services. 

If you are obligated to indemnify Uphold, its affiliates, contractors, licensors, or their respective directors, officers, employees, or agents pursuant to these Program Terms, Uphold will have the right, in its sole discretion, to control any action or proceeding and to determine whether Uphold wishes to settle, and if so, on what terms.

RESOLVING DISPUTES: FORUM, ARBITRATION, AND CLASS ACTION WAIVER

All matters arising out of or relating to these Program Terms, including any dispute regarding their existence, validity, or termination, shall be governed by, and resolved in accordance with, the governing law, dispute resolution procedures, and venue provisions set forth in your User Agreement. By participating in the Program, you agree to be bound by such provisions as if fully set forth herein. 

You expressly acknowledge that you are waiving the right to participate in any class action or collective proceeding and that any dispute relating to the Program must be resolved on an individual basis, in accordance with the arbitration provisions set out in the User Agreement.

 



Uphold Europe Limited, Reg No. 09281410, Registered Office: Eastcastle House, 27/28 Eastcastle Street, London, United Kingdom, W1W 8DH

Uphold (FRN: 938277) is registered with the Financial Conduct Authority (FCA) for AML purposes and complies with the Money Laundering, Terrorist Financing and Transfer for Funds (Information on the Payer).

Uphold is also an EMD agent (FRN: 938277) of Optimus Cards UK Limited (FRN: 902034) which is authorised and regulated by the Financial Conduct Authority to issue e-money pursuant to the Electronic Money Regulations 2011.

Cryptoasset services offered by Uphold Europe Limited are unregulated and not covered by the Financial Services Compensation Scheme as well as the FCA’s consumer protection regulations. Cryptoassets are very high risk and speculative. You should be aware and prepared to potentially lose some or all of your money. You should carefully consider whether trading or holding cryptoassets is suitable for you in light of your financial circumstances. Gains may be subject to Capital Gains Tax and there may be extra charges when paying via credit card from your provider. Geographic restrictions may apply.

Fiat money payments and balances (fiat is another name for traditional currencies, such as GBP, USD and EUR) constitute regulated e-money and payment services. In providing fiat balances, you are being issued with e-money by Optimus and Uphold is acting as its agent. See specific e-money terms. E-money is not a deposit or investment account which means that your e-money will not be protected by the FSCS. Your funds will be held in a designated safeguarding account with a regulated financial institution. E-money will not earn any interest.

Uphold is certified for SOC 2 Type 2, ISO 27001, and PCI DSS, ensuring rigorous control over our information security management systems, data handling, and payment processing practices. Furthermore, we comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and the UK Data Protection Act, underscoring our dedication to protecting the personal data and privacy rights of our global customers.

© 2026 Uphold Europe Limited. All rights reserved.