US Regulators and Customer Complaints
Last updated Dec 9, 2024
Alabama |
Money Transmission License, SC 541 |
Alabama Securities Commission |
Alaska |
Money Transmitter License (for FIAT transactions Only) |
State of Alaska - Department of Commerce, Community & Economic Development Division of Banking & Securities 333 Willoughby Avenue, |
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For Alaska Residents Only: Submit formal complaint form with supporting documents: |
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Arizona |
Money Transmitter, MT-1000828 |
Arizona Department of Financial Institutions |
Arkansas |
Money Transmission License, 116842 |
Arkansas Securities Department |
Connecticut |
Money Transmitter License, MT-1269875 |
State of Connecticut Department of Banking |
Delaware |
Sale of Checks and Transmission of Money, 021377 |
Office of the State Bank Commissioner |
District of Columbia |
Money Transmitter License |
Department of Insurance, Securities & Banking |
Florida |
License FT230000328 |
Office of Financial Regulation |
Georgia |
Seller of Payment Instrument License; License 1269875 |
Georgia Department of Banking and Finance Non-Depository Financial Institutions |
Idaho |
Money Transmitter- MTL-268 |
Idaho Department of Finance |
Illinois |
Money Transmitter License, MT.0000357 |
Illinois Department of Financial and Professional Regulation |
Indiana |
DFI Money Transmitter License #45442 |
Indiana Department of Financial Institutions |
Iowa |
Money Services License, 2015-0181 |
State of Iowa Division of Banking
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Kansas |
Money Transmitter License, MT.0000152 |
Office of the State Bank Commissioner 700 S W Jackson, Suite 300 |
Kentucky |
Money Transmitter License, SC701458 |
Kentucky Department of Financial Institutions 1025 Capital Center Dr., Ste. 200 |
Maine |
Money Transmitter License |
Dept. of Professional & Financial Regulation |
Maryland |
Money Transmitter License, 12-1269875 |
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Uphold HQ Inc., NMLS ID No. 1269875, at 1100 N Eutaw St Suite 611, Baltimore, |
Michigan |
Money Transmitter License, MT0020224 |
Michigan Department of Insurance and Financial Institutions PO Box 30220 |
Mississippi |
Money Transmitter #1269875 |
Consumer Finance Division, 4780 I-55 North, 5th Floor Jackson, MS 39211 |
Missouri |
Missouri Sale of Checks and Money Transmitter License, MO-20-8620 |
Missouri Division of Finance |
Minnesota |
Money Transmitter License No. MN-MT-1269875 |
Minnesota Commerce Department 85 7th Place East, Suite 280 Saint Paul, MN 55101 |
Nevada |
FID Money Transmitter License, |
Nevada Financial Institutions Division |
New Hampshire |
State of New Hampshire Banking Department Consumer Credit Division 53 Regional Drive, Suite 200 |
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New Jersey |
Money Transmitter License, L070548
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New Jersey Department of Banking and Insurance PO Box 473 |
New Mexico |
New Mexico Money Transmission License, (no number yet) |
Financial Institutions Division PO Box 25101 |
North Carolina |
Money Transmitter License #184705 |
North Carolina Commissioner of Banks 4309 Mail Service Center |
North Dakota |
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North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G |
Ohio |
Money Transmitter License-OHMT189 |
Ohio Division of Financial Institutions Money Transmitters, 77 South High Street, 21st Floor, Columbus, OH 43115 |
Oklahoma |
DOB Money Transmission License |
Oklahoma Banking Department -Nondepository Institutions 2900 N. Lincoln Boulevard Oklahoma City Oklahoma 73105 (405) 521-2782 |
Oregon |
Oregon Money Transmitter License, 30241 |
State of Oregon Department of Consumer & Business Services Division of Financial Regulation |
Pennsylvania |
Pennsylvania Department of Banking and Securities 17 N. 2nd Street, Suite 1300, |
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Puerto Rico |
License TM-120 |
Commissioner of Financial Institutions Regulation and Licensing Division 1492 Ponce de Leon Avenue, Centro Europa Bldg, Suite 600 San Juan, PR 00907 |
Rhode Island |
Electronic Money Transfers, 20163244MT |
Department of Business Regulation 1511 Pontiac Ave |
South Carolina |
Money Transmitter License |
Office of the Attorney General Box 11549 - Columbia, SC 29211-1549 |
South Dakota |
South Dakota Money Transmitter License- MT.2184 |
South Dakota Division of Banking 1601 N Harrison Ave #1 |
Tennessee |
Money Transmitter License, 1269875 |
Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 |
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Please note that this license and the required surety bond do not cover the transmission of virtual currency. Uphold is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency. |
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Texas |
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Texas Department of Banking 2601 North Lamar Blvd |
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If you have a complaint, first contact Uphold HQ Inc. at +1 (888) 821-0966 or our support team, and if you still have an unresolved complaint regarding Uphold HQ Inc.'s money transmission activity, please direct your complaint to:
In addition, if you are a Texas resident:
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Utah |
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Utah Department of Financial Institutions 324 South State Street, Suite 201 |
Vermont |
Vermont Money Transmitter- 100-151 |
Vermont Department of Financial Regulation Banking Division |
Virginia |
Money Order Seller & Money Transmitter License #MO-395 |
Bureau of Financial Institutions Administration and Licensing Section 1300 E.Main Street, Suite 800 Richmond, VA 23219. |
Washington |
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State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. |
West Virginia |
Money Transmitter License WVMT-1269875 |
Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302-3542 |
Wyoming |
Money Transmitter License, MT-7297 |
State of Wyoming, Department of Audit- Division of Banking Hathaway Building, 2nd Floor,
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